A seminar
in effective, respectful communication
|
It's
nice to be important, but it's
more important to be nice.
John Cassis
|
 In addition
to the many other reported stories that
threaten to rate our general mass media
outlets as "x-rated" organs, we
read about Congressional leaders who call
for greater civility in discourse, courtesy
and respect in behavior; educators and
spiritual leaders who champion a greater
sense of personal responsibility as the
panacea for the wayward direction of our
youth, and the woes of unethical business
conduct that seem to produce daily
headlines.
People
who demonstrate respectful and courteous
behavior are those who listen well to what
others say, observe diligently what others
do, and respond to others with appropriate
and caring words. Concern and
empathy for others, along with good
manners, effective communication and
graciousness are qualities of a fine
character.
Civility,
personal responsibility and ethics are all
hailed as the ingredients sorely lacking in
our society today.
So how do
we recoup? How do we restore our
vision and our direction to maintain our
great nation, our great society? How
do we achieve the ideals our founders
envisioned for the future of our great
country?
How?
Actually, it is a rather simple task. Just
Do What's Right.
And
it all boils down to just one word - COMMUNICATION.
It's
all about communication, the interaction
among people.
Effective Communication is Respectful
Communication.
This
seminar focuses on:
- Communication
- The Two-Way Process
- Verbal
and non-verbal communication
- Written
communication, electronic and
traditional
- Respect
for the written word
- Workplace
interaction
- Presenting
a "Respectful YOU"
- Assessing
civility in the workplace (or any
environment) - The CHIRP Factor
- Responding
to stressful situations and aggressive
colleagues/partners
- Using
communication to achieve your goal
WHO
SHOULD ATTEND THIS PRESENTATION?
- Professional
colleagues in a workplace environment to
improve group interaction and
productivity
- Social
partners to improve understanding and
enhance relationships
- Parents
and children to emphasize the qualities
of respect in communication and the
positive consequences
|
